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SUKOSHI MART Rewards Program

How does the loyalty program work?

The SUKOSHI Rewards Program is our free loyalty program that lets you earn points on all your purchases at SUKOSHI MART and redeem those points for rewards. Our program applies to all purchases made online, in app, or at a retail store. For more deta

What are the benefits of joining the loyalty program?

By joining our loyalty program, you can enjoy exclusive perks such as earning points for purchases, receiving special promotions, and accessing member-only discounts.

Is there a cost to join the loyalty program?

No, our loyalty program is free to join for all eligible customers.

How do I earn points or rewards?

You can earn points by making purchases on our website, app, or retail locations. Each purchase will earn you a certain number of points based on the total amount spent (before tax and applicable shipping). You must login or check out with the email

Are there different tiers or levels in the loyalty program?

Yes, we offer different tiers or levels in our loyalty program based on your level of engagement and spending. Here are the tiers:

What are the perks of each tier/level?

View Terms and Conditions page for full program rules. Each tier has a minimum spend required in a calendar year. These can be earned online, on our app, or in a retail store.  The perks of each tier/level include:  Pink: Spend at least $1 (before sh

How do I redeem my rewards?

For both our website and app, navigate to the rewards page to view what is currently available for redemption. Simply choose the reward(s) you'd want and add it to your cart before proceeding to checkout. You are unable to add rewards at the point of

Can I redeem my points in store?

Yes, your account details are shared across online and in stores. Simply share with the store associate your email address or phone number (whichever one you used to sign up for Rewards) and points earned in your in-store purchase will be added to yo

Are there any restrictions on redeeming points or rewards?

Some restrictions may apply, such as minimum point thresholds for redemption or limitations on the types of rewards that can be redeemed. For more details, please see our Terms & Conditions.

Do my points expire?

Points may expire after a certain period of inactivity, so it's important to stay engaged with the program and redeem your points regularly. Feel free to log into your account on our website to see when your points will be expiring. As well, if you s

Can I transfer or gift my points to someone else?

Points are non-transferable and cannot be gifted to another account.

Can I give my Reward code to someone else?

Rewards are not transferable and may not be sold or assigned to anyone else. Attempts to transfer the code may invalidate the Reward.

How do I keep track of my points or rewards balance?

You can easily track your points or rewards balance through our website or app by logging into your account.

Are there any special promotions or bonuses for loyalty program members?

Yes, we frequently offer special promotions and bonuses exclusively for loyalty program members, such as bonus point events or double rewards days. For more details, check out this page.

How can I update my personal information associated with the loyalty program?

You can update your personal information, such as your email address or shipping address, by logging into your account and accessing the account settings.

What happens to my points if I return a purchase?

Points earned from a purchase that is later returned may be deducted from your account. It is possible to have a negative SUKOSHI Rewards balance after your return is completed.

Is there a mobile app for the loyalty program?

Yes, you can access our loyalty program through our mobile app for added convenience.

Can I combine rewards from multiple accounts?

If you discover that you have multiple accounts with us, we're here to assist you! Simply reach out to our customer service team, and we can help you merge your accounts so that your points can be combined. Please note that while we can merge multipl

What do I do if I have an issue with my rewards or points balance?

If you encounter any issues with your rewards or points balance, please contact our customer support team for assistance.

Are there any terms and conditions I should be aware of?

Yes, please review our loyalty program's terms and conditions for more information on program rules, eligibility, and limitations.

What types of merchandise count for collecting SUKOSHI rewards points?

"Merchandise" for the purpose of collecting SUKOSHI Rewards points includes all products sold at sukoshimart.com and in SUKOSHI MART retail stores. The value of "merchandise" does not include physical and electronic gift cards. If a bonus points even

What are rewards?

SUKOSHI MART Rewards change monthly. Offerings range from deluxe product samples to product bundles and limited edition items. See current SUKOSHI Rewards offerings on our Rewards page. Rewards are non-transferable, have no cash value (unless require

Can I return rewards?

Rewards may not be returned or exchanged for points, a refund, another product, a gift card, or e-gift certificate.

What happens to my SUKOSHI rewards points if part of my order is cancelled?

SUKOSHI Rewards points are awarded for the value of all items purchased. If an item is cancelled or removed from your order, your payment will be adjusted or partially reversed. You will not earn SUKOSHI Rewards points for refunded, unpaid or incompl

Are there any limitations to the number of Rewards that I can redeem?

Due to limited quantities, you may only redeem one unit of any particular Reward from the SUKOSHI Rewards per given transaction. Further, you may not redeem more than 10 of the same type of Reward SKU per year.

What happens to my samples, sample bag or other promotional items if part of my order or entire order is cancelled?

Samples, Sample Bags and all other promotional items are shipped with merchandise orders only. If part of your order is cancelled or removed, any Samples, Sample Bag and/or other promotional items in your order will ship with the rest of your order.

Where do I go to find all of my SUKOSHI rewards account information?

Head to your SUKOSHI Rewards page. You can view your year-to-date activity and your current points balance, redeem points for Rewards and gifts, and learn about your SUKOSHI Rewards benefits. To access your account, log in to your SUKOSHI Rewards acc

How do reward points expire at your online shop?

Our reward points are designed to benefit our active customers, which means they do expire due to inactivity. If you have not placed an order within a certain period, then your points will unfortunately expire. For instance, if you have not made a pu

What are the conditions for earning reward points on social media through your shop?

We appreciate your interest in earning reward points through our social media channels! To receive points for following us on platforms like Instagram and TikTok, it's important that you sign in to your social media accounts via our rewards page. Thi

Birthday Reward

Our rewards birthday gift is not a physical item but a bonus 250 points! To update your birthday, please log into your account on our website, go to the rewards page and update your birthday. Please note that the birthday points are automated by our