Do my points expire?Updated a year ago
Points may expire after a certain period of inactivity, so it's important to stay engaged with the program and redeem your points regularly. Feel free to log into your account on our website to see when your points will be expiring. As well, if you signed up to our mailing list, we periodically send emails to remind you of points expiration and rewards available for redemption.
We encourage you to earn and redeem your points strategically, so that you get to experience the full benefits of the SUKOSHI Rewards program. All unredeemed points expire when you have not engaged in SUKOSHI Rewards activity (e.g., redeeming Rewards, your Birthday Gift, and earning points) for a span of 12 months or longer.
If you have questions regarding the date of your last point activity or your last purchase, email [email protected] for details. Points will automatically expire if your membership is revoked or cancelled for any reason.
All SUKOSHI Rewards points (bonus points inclusive) earned from returned, cancelled, partially returned, and partially cancelled purchases will be deducted from your account in correspondence with the total amount refunded or unpaid. Your account may hold a negative balance after any return or cancellations.