How can I find the nearest retail store location?
Check out our dedicated page for all our current store locations. Keep an eye out for updates as we continue to expand our presence. Stay tuned for more exciting announcements!
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Retail Stores
Do you offer a click and collect service where I can order online and pick up my items from a nearby store?
Currently, we do not offer a click and collect service. However, if you're interested in checking the inventory level of a specific product at a retail location, our customer service team is here to help. You can reach out to us via live chat or emai
If a product is out of stock online, is it available in any of your physical stores?
If a product is out of stock online, it may still be available in one of our physical stores. However, we do not currently offer live stock level updates on our website. We recommend reaching out to our live chat agent for assistance or calling the s
Can I purchase items online and pick them up from a retail store on the same day?
Unfortunately, we currently do not offer the option to purchase items online and pick them up from a retail store on the same day. Our website and retail stores operate as separate storefronts, and online orders cannot be fulfilled directly from our
Do you offer any products exclusively available for purchase in your retail stores?
Yes, we do offer products that are exclusively available for purchase in our retail stores. Our inventory varies from location to location, providing a unique shopping experience at each store. Additionally, there are items available exclusively on o
When is the next Personal Analysis Colour Event?
Our next Personal Colour Analyst Event is in the works! Keep an eye out on our Instagram, TikTok, and Facebook for future announcements and updates. Excited to see you there!
When will in-store purchases appear on my transaction history?
For in-store purchases, it may take some time for transactions to reflect in your account history. If your transaction is still missing, please contact our Customer Care team with your purchase details, and we’ll look into it for you.
Are there any differenced between your retail and online stores?
Some exclusive items are only available in-store or online. Occasionally, we may offer online-only promotions or in-store discounts. For more on our in-store and online offerings, feel free to reach out to our Customer Care team. Stay connected with
Are there any upcoming events?
Check out our blog and follow us on Instagram, TikTok, and Facebook for all the latest news, upcoming events, and exciting promotions!