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What measures do you take to prevent fraud?Updated a year ago

We take several measures to prevent fraud and protect our customers, including:

  1. Fraud Detection Systems: We utilize advanced fraud detection systems that analyze transaction patterns and identify suspicious activities in real-time.
  2. Manual Review: Our team conducts manual reviews of orders flagged as potentially fraudulent, verifying details such as billing and shipping addresses to ensure legitimacy.
  3. Address Verification: We employ Address Verification Service (AVS) to verify the accuracy of billing addresses provided during checkout, reducing the risk of fraudulent transactions.
  4. Card Verification Value (CVV): We require customers to provide the CVV code printed on their credit/debit cards at checkout, adding an extra layer of security to the payment process.
  5. IP Address Monitoring: We monitor IP addresses associated with transactions to detect any unusual or suspicious activity, such as multiple orders from the same IP address within a short timeframe.
  6. Transaction Limits: We may implement transaction limits or require additional verification for high-value orders to mitigate the risk of fraud.

We strive to maintain a secure shopping environment and protect our customers from fraud. If you have any concerns about fraudulent activity or need assistance, please don't hesitate to reach out to our customer support team.

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